Free sample activity · Employees & training teams
AI Literacy Basics for Employees
These fictional workplace situations support an employee AI literacy discussion. They do not certify skills or establish compliance. Replace the example rules with your organization's approved guidance before using them for internal training.
6 questions · No account · No timer · Immediate feedback
Before you begin
How to use this activity
Allow five to ten minutes. Each scenario states the rule needed to answer it. Discuss what evidence or policy owner you would consult in your real workplace.
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Put it into practice
Choose an answer, read the explanation, then move to the next question. Your answers stay in this page and are not saved.
The fictional company's AI tool permits public information only. A customer complaint contains account details. What should you do?
Tool approval does not make every type of information permissible. The stated rule allows public information only, so do not submit the account details.
An AI draft contains a confident statistic and a source link. What should happen before sharing the statistic?
Generated text can include an incorrect number or an invented or irrelevant citation. Open the original source and verify the claim before relying on it.
An approved guide says purchases over a threshold need review, except for one named category. An AI summary drops the exception. What next?
A concise summary can change a policy's meaning by omitting conditions or exceptions. Check the approved source and ask its owner to review the corrected wording.
A free online AI service could help with a work task, but the fictional policy requires approved tools. What follows that policy?
The scenario requires approval before use. Follow that process rather than assuming a free or convenient tool is approved for work information.
Which statement about a fluent AI answer is accurate?
Fluency and length are not evidence of factual accuracy. Use an appropriate source or calculation to check an answer before relying on it.
An AI draft gives a procedure that conflicts with current approved instructions. What is the best next step?
The approved instructions and responsible reviewer should resolve the conflict. Repeated generation alone does not establish which procedure is correct.
Practice complete
Choose one AI-assisted task and identify its approved tool, permitted information, human reviewer, and source for checking the output.
Review every answer and explanation below, or try the activity again.
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Keep the reasoning
All questions, answers & explanations
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Permitted information
The fictional company's AI tool permits public information only. A customer complaint contains account details. What should you do?
Answer: Use a fictional example without customer details, within the stated rules.
Tool approval does not make every type of information permissible. The stated rule allows public information only, so do not submit the account details.
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Check a citation
An AI draft contains a confident statistic and a source link. What should happen before sharing the statistic?
Answer: Check the original source and whether it supports the statistic.
Generated text can include an incorrect number or an invented or irrelevant citation. Open the original source and verify the claim before relying on it.
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Policy exceptions
An approved guide says purchases over a threshold need review, except for one named category. An AI summary drops the exception. What next?
Answer: Correct it against the approved guide and have the owner review it.
A concise summary can change a policy's meaning by omitting conditions or exceptions. Check the approved source and ask its owner to review the corrected wording.
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Tool approval
A free online AI service could help with a work task, but the fictional policy requires approved tools. What follows that policy?
Answer: Check the approved-tool process before using it for the task.
The scenario requires approval before use. Follow that process rather than assuming a free or convenient tool is approved for work information.
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Confidence and accuracy
Which statement about a fluent AI answer is accurate?
Answer: It can sound convincing and still be wrong.
Fluency and length are not evidence of factual accuracy. Use an appropriate source or calculation to check an answer before relying on it.
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Human review
An AI draft gives a procedure that conflicts with current approved instructions. What is the best next step?
Answer: Resolve the conflict with the approved source and responsible reviewer.
The approved instructions and responsible reviewer should resolve the conflict. Repeated generation alone does not establish which procedure is correct.
Take it one step further
Choose one AI-assisted task and identify its approved tool, permitted information, human reviewer, and source for checking the output.
Background reading
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